Privacy Policy

Last Updated: 15 May 2024

At Beluga Liquor Sales, we recognise that your privacy is as important as the premium spirits we curate. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

1. Information We Collect

We collect information that helps us provide our premium service to discerning spirits enthusiasts worldwide:

• Personal Identification Information: Name, email address, shipping address, and contact details when you create an account or place an order.
• Payment Information: Credit card details (Visa, MasterCard, JCB) or PayPal account information, processed through secure payment gateways.
• Technical Data: IP address, browser type, device information, and pages visited to enhance your browsing experience.
• Preferences: Your spirit preferences and purchase history to personalise our service.

2. How We Use Your Information

Your information allows us to provide the refined experience expected from Beluga Liquor Sales:

• Process your orders and arrange delivery of our premium spirits
• Provide customer support and respond to your inquiries
• Improve our website functionality and user experience
• Send carefully curated communications about new offerings, if you have opted in
• Prevent fraud and ensure transaction security
• Comply with legal obligations regarding alcohol sales

3. Data Sharing and Disclosure

We value your discretion and share your information only when necessary:

• Service Providers: Trusted partners who assist with payment processing, shipping, and IT services, all bound by confidentiality agreements.
• Legal Compliance: When required by law or to protect our rights, particularly regarding age verification for alcohol sales.
• Business Transfers: In the event of a merger or acquisition, with appropriate privacy safeguards.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement robust security measures befitting our premium brand:

• Advanced encryption technology for all sensitive data transmissions
• Secure servers with limited access to authorised personnel only
• Regular security assessments to maintain the highest protection standards
• Data stored only as long as necessary for business purposes or as required by law

As stated in our commitment: “We never store your complete payment details on our servers, ensuring your information remains protected throughout the purchasing process.”

5. Your Rights

As a valued customer, you have the right to:

• Access and review the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information, subject to legal obligations
• Object to or restrict certain processing activities
• Withdraw consent for marketing communications at any time
• Request data portability where applicable

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience:

• Essential Cookies: Required for basic functions like adding items to your cart and processing payments.
• Analytical Cookies: Help us understand how visitors interact with our website to improve its design and functionality.
• Preference Cookies: Remember your preferences and settings for future visits.
• Marketing Cookies: Used to deliver relevant advertisements, only if you consent.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect website functionality.

7. International Data Transfers

As we serve customers globally (excluding Asia and certain remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws and provide appropriate safeguards.

8. Age Restrictions

Our website and services are intended for adults of legal drinking age in their respective countries. We do not knowingly collect personal information from individuals below the legal purchase age for alcohol.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date.

10. Contact Us

Thank you for trusting Beluga Liquor Sales with your premium spirits journey.